Clear answers before you commit.
Are videos additional to the asset total?
A content asset is one finished original post, graphic, carousel or short video. Videos are included in the total asset allowance; they are not added on top. A carousel of up to 6 slides counts as one asset. Simple resizing and caption adaptation for included platforms do not create new original assets. A new concept, substantial rewrite or separately produced video uses another asset. Monthly quantities are production allowances, not a promise to publish every asset on every platform.
Who owns the accounts?
You do. We use approved delegated access where available and remove our access at offboarding.
Do you guarantee sales or followers?
No. Results depend on the offer, audience, platform conditions, tracking and other factors.
Can I approve content?
Yes. Consolidated batch approval is standard. Trusted publishing requires an explicit agreement.
Do you run ads?
Paid social is a separate service. Management fees and advertising spend are separate from organic packages.
What if a post fails?
We review the issue and use an available supported workflow. Platform outages or restrictions may require rescheduling or manual posting.
Can I cancel?
The organic plan begins with a 3-month commitment, then is month-to-month. Give at least 30 days’ notice before renewal, subject to your accepted order.
Do you film on location?
Location filming is not included in standard packages. Supplied footage or agreed licensed media is used.
Do I get editable files?
Finished approved deliverables are supplied. Editable working files are included only if specified; third-party licenses remain subject to their terms.
Are comment replies included?
Only if explicitly included in your order. Community and inbox support otherwise require an add-on.
Ready to build a consistent social presence?
Compare packages or request your plan. We confirm scope before billing or connecting your accounts.